Each delivery, we'll send you a bag of our tried and true seasonal Benchmark Blend, guaranteed to indulge you in a comforting and easygoing cup every time.
SUBSCRIPTIONS FAQ:
How does it work?
This is a prepaid subscription for a 340g bag of our Benchmark blend, with a one off charge applied to your credit card, delivered at the frequency you decide.
You select how many bags you would like them to receive and how often. Choose from 3, 6 or 12 month subscriptions. Save 10% on 3 and 6 month subscriptions, 15% on 12 month subscriptions.
Ordering multiple subscriptions or other individual items? Subscriptions must be ordered individually. This allows us to easily manage each individual subscription.
All subscriptions must complete a minimum of billing 3 cycles, at the frequency selected by the customer at the time of purchase. After 3 billing cycles the customer may cancel or pause their subscription with no penalty.
When will I receive my order?
Subscriptions are always roasted fresh to order and shipped out within our regular shipping timeframes, Mondays to Fridays.
How do I cancel or make changes to my subscription?
Changes or cancellations to subscriptions must be applied prior to a billing date. Orders that are confirmed are not eligible for exchange, cancellation or refund.
To make any changes to your subscription, please email us before your next recurring billing date at info@palletcoffeeroasters.com or log into your subscription account to make changes.
Need assistance on which subscription is best for you?
We'd love to help! Reach out via email at info@palletcoffeeroasters.com
