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SUBSCRIPTIONS FAQ:
How does it work?
This is a prepaid subscription for a 340g bag of our Early Riser, with a one off charge applied to your credit card, delivered monthly.
You select how many bags you would like. Choose from 3, 6 or 12 month subscriptions. Save 10% on 3 and 6 month subscriptions, 15% on 12 month subscriptions.
All subscriptions must complete a minimum of billing 3 cycles, at the frequency selected by the customer at the time of purchase. After 3 billing cycles the customer may cancel or pause their subscription with no penalty.
When will I receive my order?
Subscriptions are always roasted fresh to order and shipped out within our regular shipping timeframes, Mondays to Fridays.
How do I cancel or make changes to my subscription?
Changes or cancellations to subscriptions must be applied prior to a billing date. Orders that are confirmed are not eligible for exchange, cancellation or refund.
To make any changes to your subscription, please email us before your next recurring billing date at info@palletcoffeeroasters.com or log into your subscription account to make changes.
Need assistance on which subscription is best for you?
We'd love to help! Reach out via email at info@palletcoffeeroasters.com
